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Susan Baum

Instructional Designer and Learning Experience Developer based in Chicago, IL USA

With over 10 years of experience as an instructional designer and a track record of creating engaging and impactful courses, I have the skills and expertise to make training shine. From bespoke graphics to voiceover narration to video production, I create original content to support initiatives and extend reach. And, as a seasoned project manager, I have the organizational and leadership skills to ensure projects run smoothly from start to finish.

I design to bring clarity to complex content, leveraging technology and storytelling to create immersive, relevant, and effective learning. I love to take a deep dive into new tools to explore what's possible and use the tools I already know to capitalize on their potential.

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I find it fascinating to learn about the history, traditions, and customs of different cultures and how they shape people's lives. Every new place I visit, every new person I meet, and every new experience I have is an opportunity to learn something and broaden my horizons to gain a better understanding of the world we live in. I strive to reflect that in what I design and how I communicate.




Instructional Design

Graphic Design

Project Management

Video Production

Voiceover Narration

As an experienced content developer, I craft learning experiences that captivate and motivate learners. By identifying and addressing pain points, I have successfully increased adoption rates and loyalty among learners, while bringing tangible benefits to organizations.  My expertise in designing for learners' unique needs and challenges, utilizing innovative technology tools and approaches, has resulted in improved learning outcomes for individuals worldwide. With my experience managing global projects and collaborating with stakeholders, I ensure that projects are delivered on time, within budget, and to the highest quality standards.

As a team member, I prioritize building strong relationships with my colleagues to achieve common goals. I proactively communicate to address challenges and create a positive work environment that fosters trust and productivity. I maintain a structured and organized approach to problem-solving to assure that projects are completed with efficiency and excellence.

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Authoring Tools

  • Articulate 360

    • Rise 360

    • Storyline 360

  • domiKnow

  • Evolve

  • Captivate

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Multimedia Tools

  • Adobe Creative Cloud

    • After Effects

    • Audition

    • Character Animator

    • Illustrator

    • InDesign

    • Premiere Pro

  • Camtasia

  • Audacity

  • Canva

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Productivity Tools

  • Microsoft Office

  • iWork

  • Smartsheet

  • Slack

  • Wrike

  • LMS

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